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Just like visits to regular health care providers, payment is due at the end of the appointment.

We do not charge before the appointment, but we do charge a $100 “no show” fee for missed appointments where the appointment has not been cancelled more than 24 hours prior to the appointment. In cases of true emergency, we will exercise our discretion to waive the “no show” fee. We do not charge a “no show” fee if the video technology fails during the appointment and has to be rescheduled.

This appointment will be a 60-minute full-length evaluation over an audio-visual system in real-time where there is two-way interactive communication with one of our expert ADHD treatment providers. If you have a prior diagnosis of ADHD, please provide documentation of previous ADHD evaluation (e.g. test reports, clinician records) and complete an authorization to permit us to obtain the records from your prior provider.

Our providers combine your pre-assessment, medical history, standardized structured ADHD clinical interview and additional information gathered from your first appointment to evaluate you and, if appropriate, provide you with a comprehensive ADHD diagnosis and create a treatment plan customized for you. If you have information from your family, teachers or others familiar with your symptoms, please provide that as well.

If your provider decides that treatment with medication management is one of the appropriate options, the provider will write your first prescription at the conclusion of that appointment, and the prescription is sent to the pharmacy of your choice, as it is all included in the same visit charge (see below section). If your provider decides that cognitive behavioral therapy (CBT), neurofeedback, psychotherapy or other therapies are appropriate options, any prescriptions needed for those services are also included in the same visit charge.

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If your provider decides that treatment with medication management is one of the appropriate treatment options, your first prescription for any medications is included in your first appointment, and sent to the pharmacy of your choice. We are not affiliated with any pharmacy and recommend that you use the pharmacy you typically use.

Sometimes, but not often, finding the right dosage or evaluating other treatment options require a check-in or two with your provider, and of course these calls are also “free” since they are included in the cost of your visit. We mean it when we say we care.

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Need a refill, a prescription of the same medication, or are having side effects or lack of improvement of symptoms with the existing medication prescribed? Need a recommendation or prescription for CBT, neurofeedback or therapy? Simply text, call, or email us and we’ll schedule a follow-up check-in appointment with your provider.

No monthly commitments. No recurring fees. You will only be charged when you need a new appointment for follow-up, medication management, and where the provider issues a new prescription where appropriate.

This fee covers the provider visit, as well as our overhead, as we need a medication management appointment or treatment management appointment so a provider can meet with you via telehealth (or in person once we return to that post-pandemic) and ensure that this is the appropriate treatment for you. It can take some months before a patient is stable and it can be seen that the medication management prescribed is working for a patient. There are also steps that are medically and legally necessary before a new prescription is written.

Have PPO insurance? We will supply you with a coded receipt — or "Superbill" — that you can upload or mail to your insurance.

Your insurance provider will then reimburse you directly the amount allowed within your insurance plan (insurance plan specifics vary). See the “Insurance” section of our FAQ to learn how much you can get reimbursed.

Have FSA or HSA accounts as part of your work benefits? You can submit the receipts to your flexible spending accounts (FSAs) or health savings accounts (HSAs) for reimbursement since these are  eligible medical expenses. Some may have a card linked to their HSA account that can be used for payments.

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Our fees do not include the actual medications from the pharmacy, as we do not have any affiliation with a pharmacy.

Medications range in price, depending on your prescription drug benefits. With the Affordable Care Act and Covered California, we encourage all patients to become insured – especially if there are ongoing health issues.

Click the link for Covered California and apply if you do not have insurance. Health insurance may be much more affordable than you imagine. One emergency medical event can cause serious financial harm and it is very important to take care of your health on an on-going basis. https://www.coveredca.com/

We are not your primary care physician, and we urge all patients to have health insurance and primary care providers who see them for regular checkups. We really do care.